Report Security Issue

Help us keep Zazenki and our customers safe.

Report a Security Vulnerability

Zazenki takes the security of our website and our customers’ information seriously. If you believe you have found a security vulnerability on zazenki.com, please report it to us right away.

How to Report

Email support@zazenki.com with the subject line “Security Report” and include:

  • A description of the issue and where it occurs (URL or page)
  • Steps to reproduce it
  • Its possible impact
  • Your contact details, so we can follow up

Our Commitment

  • We will confirm we received your report within 2 business days.
  • We will investigate, keep you updated and fix confirmed issues as quickly as possible.
  • We will not take legal action against anyone who reports an issue in good faith and follows these guidelines.

Guidelines

  • Do not access, change or delete other customers’ data.
  • Do not disrupt our website or services. No denial-of-service attacks or spam.
  • Give us reasonable time to fix the issue before sharing it publicly.

Suspicious Emails or Websites

If you receive an email that claims to be from Zazenki but looks suspicious, or you find a website pretending to be us, please forward it to support@zazenki.com. We will never ask for your password or payment details by email.

Contact Zazenki

Have a question about an order, a product or one of our policies? Our team is happy to help.

Store NameZazenki
Business HoursMonday – Friday, 9:00 AM – 5:00 PM (Eastern Time)
Closed on weekends and U.S. public holidays
Live Chat SupportAvailable 24/7. Click the chat icon at the bottom of any page and our team will reply at any hour, any day.