Products Ship Unassembled

To ship safely and keep shipping free, our gazebos, pergolas, pavilions, carports, sheds and pools ship unassembled in several boxes. Every order comes with an illustrated assembly manual and all the hardware you need.

Who Assembles the Product

The customer is responsible for assembly and installation. Zazenki does not provide on-site installation. Many customers assemble their products themselves with a helper, and others hire a local handyman or contractor. For pools, large pavilions and electrical connections, we recommend a professional installer and a licensed electrician.

Before You Start

• Check local rules: some cities and HOAs require permits for structures, pools or electrical work. Please check before you build.
• Prepare the ground: install on a flat, level, solid surface such as concrete, pavers or a sturdy deck. Pools need a completely level, cleared area.
• Check the boxes: count all parts against the parts list before starting. Report missing or damaged parts within 48 hours of delivery.
• Tools: most products need a drill/driver, ladder, level, tape measure and basic hand tools. Each manual lists the exact tools.

Typical Assembly Time

Anchoring & Safety

All structures must be anchored as shown in the manual. Unanchored structures can be damaged by wind, and that damage is not covered by the warranty. Do not exceed the snow or wind ratings listed on the product page. Electrical parts such as LED lights and fans should be connected to a GFCI-protected outdoor outlet.

Free Assembly Support

Stuck on a step? Our team can help by phone, email or 24/7 live chat. Missing or damaged parts are replaced free of charge.

Assembly and Returns

Items that have been assembled or installed cannot be returned under our Refund & Return Policy. Please inspect all parts before you start. Manufacturing defects found after assembly are covered by our Warranty & Replacement Policy.